Pure Access Health · Direct Primary Care

Privacy Policy

Last updated: April 30, 2026

PureAccessHealth ("we", "our", or "us") is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and related services.

1. Information We Collect

We may collect the following categories of information:

  • Personal identifiers: full name, email, phone, DOB
  • Health data: symptoms, history, medications
  • Payment data: billing details (processed securely)
  • Device data: IP, OS, logs
  • Communication: chat & consultation data

2. How We Use Your Information

  • Provide and improve services
  • Connect with doctors
  • Process payments
  • Send notifications
  • Legal compliance

3. Sharing of Information

  • With doctors for consultations
  • With service providers
  • Legal requirements
  • With your consent

4. Data Retention

Data is retained as long as required by law or active usage.

5. Security

We use encryption, secure servers, and access controls.

6. Your Rights

  • Access data
  • Correct data
  • Delete data
  • Withdraw consent

7. Children's Privacy

Not intended for users under 18.

8. Third-Party Services

We use services like Agora for calls.

9. Changes

Policy may update anytime.

10. Contact Us

PureAccessHealth Support

Email: admin@pureaccesshealth.com